Privacy Policy

Who We Are

Digital Bakerz is a digital services agency based in Karachi, Pakistan. We help founders, SMEs, and marketing teams build, grow, and automate their businesses. This Privacy Policy explains what information we collect when you visit digitalbakerz.com or work with us, how we use it, and what rights you have over it.

Contact: info@digitalbakerz.com

What Information We Collect

Information you give us directly

When you fill out a contact form, book a Growth Audit, or email us, we collect the information you share. This usually includes your name, email address, business name, phone number, and details about your project or challenge.

Information collected automatically

When you visit our website, we automatically collect standard technical information. This includes your IP address, browser type, device type, pages visited, time spent on each page, and how you found us (referrer). We use this to understand how visitors use the site so we can improve it.

Cookies

Our site uses cookies for two purposes. First, functional cookies that make the site work properly (like remembering that you dismissed a popup). Second, analytics cookies from Google Analytics that help us understand traffic patterns. You can disable cookies in your browser settings, but some parts of the site may not work as expected.

How We Use Your Information

We use the information you share with us to:

  • Respond to your inquiries and provide the services you requested
  • Send you the Growth Audit report or proposal you requested
  • Send you occasional updates about our services (only if you opted in)
  • Improve our website and services based on usage patterns
  • Comply with legal obligations if required

We do not sell your data. We do not share it with third parties for marketing purposes. We do not use it for any purpose other than what’s described above.

Who We Share Information With

We share information only with service providers that help us run the business, and only to the extent needed. These include:

  • Google Analytics (for anonymized traffic analysis)
  • Our email hosting provider (for sending and receiving emails)
  • Our website hosting provider (for storing form submissions)
  • Payment processors, if you become a client and pay via invoice

If we ever need to share information beyond these providers, we’ll ask your permission first, unless required by law.

How Long We Keep Your Information

We keep contact form submissions and email correspondence for as long as needed to serve you, and for a reasonable period after our relationship ends (typically 3 years) for reference and legal purposes. Analytics data is kept in aggregated form indefinitely.

Your Rights

You have the right to:

  • Ask what information we have about you
  • Ask us to correct or update your information
  • Ask us to delete your information (with some legal exceptions)
  • Opt out of any marketing emails at any time
  • Withdraw consent for data processing where consent is the basis

To exercise any of these rights, email info@digitalbakerz.com and we’ll respond within 30 days.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes SSL encryption on our website, secure email systems, and limited access controls. No system is 100% secure, but we treat your data with the care you’d expect.

Third-Party Links

Our website may link to other websites. We’re not responsible for the privacy practices of those sites. Read their privacy policies before sharing any information.

Children Under 13

Our services are for businesses, not children. We do not knowingly collect information from anyone under 13.

International Data Transfers

We’re based in Pakistan and serve clients globally. If you’re in the EU, UK, or another jurisdiction with stricter data protection laws, your information may be transferred to and processed in Pakistan. By using our site or services, you consent to this transfer.

Changes To This Policy

If we make significant changes to this policy, we’ll update the “last updated” date above and, where appropriate, notify you by email. Keep an eye on this page for the latest version.

Contact

Questions about this policy or your information? Email info@digitalbakerz.com. We aim to respond within 3 business days.